(RESOLU) Problème de TouchPad

Bonjour,
Il y a deux semaine j'ai récuperer un ordinatuer portable de marque Packard Bell modèle easynote te 11hc.
Il était sans OS donc j'ai installer celui d'origine mais il y a beaucoup de logiciels de pré installer sur cet ordinateur donc j'ai commencé a faire un "ménage" et j'ai désinstaller une floppé de logiciel que je jugais inutile. Une fois l'opération terminer je me suis rendu compte que la fonction zoom de mon touchpad ne foncionnait plus ainsi que celle qui permet de faire défiler les pages vers le haut ou le bas. Je suis donc allé sur le site officiel de Packard Bell et télécharger le pilote du touchpade qui est un synaptics mais après l'avoir installer et redémarrer ça n'a rien changer. Pareil pour le logiciel provenant du site officiel de synaptics.
Je voulais donc savoir si il est possible de récuperer cette fonction. Merci.

Bjr Etienne

Ton problème est-il tjrs d'actualité ? Dsl,ton post est passé inaperçu,miile excuses

Bonsoir,
Oui je n'ai toujours pas régler le problème

.:Etienne:. a écrit:

Bonsoir,
Oui je n'ai toujours pas régler le problème

1) Vérifie d'abord si tous tes pilotes sont a jour.Rend toi sur le site DriversCloud.com... http://www.driverscloud.com/fr/demarrer/1-1_demarrer-la-detection

   - cliquez sur "démarrer la détection"
   

   - choisir "installation automatique"
   

   - choisir "enregistrer le fichier"
   

   - lancer l'installation en cliquant droit sur le fichier téléchargé et en choisissant "exécuter en tant qu'administrateur"
   

   - lorsque l'installation est terminée, revient sur la page de driverscloud  http://www.driverscloud.com/fr/configuration/installationplugin/1_key
   et clique sur "rafraichir la page"
   

   - puis sur "démarrer la détection"
   


   - fenêtre suivante, cocher "se souvenir de mon choix..." puis cliquer sur "OK"
   

   - cliquez sur "détecter"
   


   Patiente le temps de l'analyse de la configuration de ton PC

   Une page s'ouvre alors, descend en bas de cette page et choisi de "trouver les pilotes"
   

   la page suivante affiche les pilotes plus récents que les tiens, classés par catégorie.
   Pour les télécharger, cliquez sur l'icône en extrémité.
   



   L'installation dépend du type de fichier fournit:
   - si fichier zip ... le décompresser et l'installer
   - si fichier exe, lancer l'installation en tant qu'administrateur (clic droit et choisir exécuter en tant qu'administrateur)
   - si fichier dll, l'installer à partir du gestionnaire de périphérique

2)

   
• Télécharge Windows Repair
     
  
• Installe-le (Vista/Win7 et Win8 /10 --> clic droit et "Exécuter en tant qu'administrateur")
  
     :  Avant de passer à la suite, désactive provisoirement tes logiciels de protection (ils peuvent gêner la/les réparations)  :
  
  
     
  
• Exécute Windows Repair (Vista/Win7 et Win8 --> clic droit et "Exécuter en tant qu'administrateur")
     
  
• Clique directement sur l'onglet Step5:Backup
     
  
• Sous System Restore, clique sur Create (pour créer un point de restauration)
  
     
  
  
     
  
• Patiente quelques secondes jusqu'à affichage de l'indication "Restore Point created at..."
     
  
• Clique ensuite sur Next
  
     
  
  
     
  
• A l'onglet Start Repairs, clique sur Start
  
     
  
  
     
  
• Dans la fenêtre suivante :
  
     
  
  
         
  1. Laisse tout coché par défaut
     
        
     
  2. Coche la case Restart/shutdown system when finished et Restart Computer
        
     
  3. Clique sur Start pour démarrer la réparation
     
  
  
     
  
  
     
  
• Patiente le temps de la réparation
     
  
• Après redémarrage du PC, récupère le rapport de réparation à cet emplacement : C:\Program Files\Tweaking.com\Windows Repair (All in One)\logs\_Windows_repair.log
  

Qu'est-ce que cela dit ?

Bonjour,
j'ai effectué la recherche de pilotes mais le site n'a rien trouvé au niveau de la souris (touchpad).
Ensuite j'ai installé tweaking windows repair et suivis la procèdure, mais après le redémarage automatique le problème n'a toujours pas était régler.
Voici le rapport:
Tweaking.com - Windows Repair v3.8.2
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: WALY-PC
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\Waly
Current Profile SID: S-1-5-21-4147709567-3067350637-1676367249-1000
Current Profile Classes: S-1-5-21-4147709567-3067350637-1676367249-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\Waly\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 11:12:09

Process Count: 64
Commit Total: 2.10 GB
Commit Limit: 3.68 GB
Commit Peak: 2.20 GB
Handle Count: 19353
Kernel Total: 288.98 MB
Kernel Paged: 211.25 MB
Kernel Non Paged: 77.73 MB
System Cache: 675.63 MB
Thread Count: 822
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 1.84 GB
Memory Used: 1.16 GB(63.1409%)
Memory Avail.: 694.56 MB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 1.84 GB
Memory Used: 953.47 MB(50.5991%)
Memory Avail.: 930.89 MB
--------------------------------------------------------------------------------

Starting Repairs...
Started at (12/02/2016 23:36:34)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 47

01 - Reset Registry Permissions
Restore Windows 7/8/10 Default Registry Permissions
Start (12/02/2016 23:36:41)


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\hku.7z
Done, 0.81 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\hklm.7z
Done, 3.91 seconds.

Running Repair Under System Account
Done (12/02/2016 23:43:09)

Reset File Permissions: C:
C: & Sub Folders
Start (12/02/2016 23:43:09)

Running Repair Under Current User Account
Done (12/02/2016 23:55:48)

Reset File Permissions
Restore Windows 7/8/10 Default File Permissions
Start (12/02/2016 23:55:48)


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\default.7z
Done, 0.26 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\profile.7z
Done, 0.25 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\program_files.7z
Done, 0.19 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\program_files_x86.7z
Done, 0.16 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\programdata.7z
Done, 0.2 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\windows.7z
Done, 3.51 seconds.

Running Repair Under Current User Account
Done (13/02/2016 00:00:02)

Reset File Permissions: Cleanup
Repairing Restricted Folders Permissions To Avoid Infinite Loops
Start (13/02/2016 00:00:02)

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:00:06)

03 - Reset Service Permissions
Start (13/02/2016 00:00:06)

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:00:35)

04 - Register System Files
Start (13/02/2016 00:00:35)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:01:49)

05 - Repair WMI
Start (13/02/2016 00:01:49)

Starting Security Center So We Can Export The Security Info.

Exporting Antivirus Info...
Avira Antivirus Exported.

Exporting AntiSpyware Info...
Avira Antivirus Exported.
Windows Defender Exported.

Exporting 3rd Party Firewall Info...
No Firewall Products Reported.

Running Repair Under Current User Account
Done (13/02/2016 00:05:23)

06 - Repair Windows Firewall
Start (13/02/2016 00:05:23)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.29 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:06:14)

07 - Repair Internet Explorer
Start (13/02/2016 00:06:14)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:07:34)

08 - Repair MDAC/MS Jet
Start (13/02/2016 00:07:34)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:07:44)

09 - Repair Hosts File
Start (13/02/2016 00:07:44)
Running Repair Under System Account
Done (13/02/2016 00:07:45)

10 - Remove Policies Set By Infections
Start (13/02/2016 00:07:45)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:07:48)

11 - Repair Start Menu Icons Removed By Infections
Start (13/02/2016 00:07:48)
Running Repair Under System Account
Done (13/02/2016 00:07:51)

12 - Repair Icons
Start (13/02/2016 00:07:51)
Running Repair Under Current User Account
Done (13/02/2016 00:07:55)

13 - Repair Network
Start (13/02/2016 00:07:55)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.16 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:08:42)

14 - Remove Temp Files
Start (13/02/2016 00:08:42)
Running Repair Under System Account
Done (13/02/2016 00:08:44)

15 - Repair Proxy Settings
Start (13/02/2016 00:08:45)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:08:54)

17 - Repair Windows Updates
Start (13/02/2016 00:08:54)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 2.19 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
Done (13/02/2016 00:22:41)

18 - Repair CD/DVD Missing/Not Working
Start (13/02/2016 00:22:41)
iTunes or GEARAspiWDM.sys not found, not applying UpperFilters iTunes Reg Key
Done (13/02/2016 00:22:41)

19 - Repair Volume Shadow Copy Service
Start (13/02/2016 00:22:41)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.16 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:23:05)

20 - Repair Windows Sidebar/Gadgets
Start (13/02/2016 00:23:05)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:23:11)

21 - Repair MSI (Windows Installer)
Start (13/02/2016 00:23:11)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.17 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:23:40)

22 - Repair Windows Snipping Tool
Start (13/02/2016 00:23:40)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:23:46)

23.01 - Repair bat Association
Start (13/02/2016 00:23:46)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:23:49)

23.02 - Repair cmd Association
Start (13/02/2016 00:23:49)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:23:51)

23.03 - Repair com Association
Start (13/02/2016 00:23:51)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:23:53)

23.04 - Repair Directory Association
Start (13/02/2016 00:23:53)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:23:55)

23.05 - Repair Drive Association
Start (13/02/2016 00:23:55)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:23:58)

23.06 - Repair exe Association
Start (13/02/2016 00:23:58)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:00)

23.07 - Repair Folder Association
Start (13/02/2016 00:24:00)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:02)

23.08 - Repair inf Association
Start (13/02/2016 00:24:02)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:04)

23.09 - Repair lnk (Shortcuts) Association
Start (13/02/2016 00:24:04)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:07)

23.10 - Repair msc Association
Start (13/02/2016 00:24:07)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:09)

23.11 - Repair reg Association
Start (13/02/2016 00:24:09)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:11)

23.12 - Repair scr Association
Start (13/02/2016 00:24:11)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:13)

24 - Repair Windows Safe Mode
Start (13/02/2016 00:24:14)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:16)

25 - Repair Print Spooler
Start (13/02/2016 00:24:16)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.18 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:35)

26 - Restore Important Windows Services
Start (13/02/2016 00:24:35)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done, 0.19 seconds.

Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:47)

27 - Set Windows Services To Default Startup
Start (13/02/2016 00:24:47)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:52)

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1.7601

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1.7601

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1.7601

31 - Repair Windows 'New' Submenu
Start (13/02/2016 00:24:52)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:55)

32 - Restore UAC (User Account Control) Settings
Start (13/02/2016 00:24:55)
Running Repair Under Current User Account
Running Repair Under System Account
Done (13/02/2016 00:24:57)

33 - Repair Performance Counters
Start (13/02/2016 00:24:57)
Running Repair Under Current User Account
Done (13/02/2016 00:25:09)

Cleaning up empty logs...

All Selected Repairs Done.
Done at (13/02/2016 00:25:09)
Total Repair Time: 00:48:37


...YOU MUST RESTART YOUR SYSTEM...

Bjr

Citation :

après le redémarage automatique le problème n'a toujours pas était régler.

Vérifie ceci:

panneau de configuration > option d'ergonomie > rendre le clavier plus facile a utiliser > tout décocher > appliquer

Manuel easynote te >>> http://www.produktinfo.conrad.com/datenblaetter/700000-724999/713011-an-01-fr-PACKARD_BELL_ENTE11HC_33128G50MNKS_15_6.pdf

Bonjour,
j'ai lu le manuel d'utilisation easynote et j'aivue qu'il y avait un logiciel de recovery je l'ai ouvert et ensuite j'ai réinstaller le pilote du TouchPad via le logiciel (Packard bell recovery management). Après le redémarrage la fonction zoom et défilement sont revnues.
Merci beaucoup pour votre aide